play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6371236356
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This method allows for easy and password-free access.
Q2: What should I do if I am not getting OTP?
To complete this task, first, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send", you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the existing app from your device to proceed. Next, download the latest version of the app, and then you'll be able to log in and start playing. This update should resolve any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonuses cannot be withdrawn. This means you can only cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed. This delay is an exception, as the app generally operates efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Funds earned by playing games with the bonus can be withdrawn. The bonus itself remains exclusive to gaming use and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is not showing as processed, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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